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Remote Keystone Technology Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Jul 13, 2022
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors, Masters

Job Summary

An information technology and services company is seeking a Remote Keystone Technology Customer Success Manager.

Must be able to:

  • Schedule service review meetings
  • Install base data management assistance
  • Work on account documentation

Must meet the following requirements for consideration:

  • Bachelor's degree or equivalent experience required
  • Typically requires a minimum of 8 years of related experience.
  • Knowledge of storage market and/or storage solutions
  • Experience managing technical issue escalations to resolution
  • Previous experience in customer support management or account management roles for a high-tech service business
  • High-tech customer subscription billing and invoicing experience

COMPLETE JOB DESCRIPTION

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