Remote L3 Support Senior Sustaining Engineer

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 09, 2021

This job expires in: 16 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology company is seeking a Remote L3 Support Senior Sustaining Engineer.

Candidates will be responsible for the following:

  • Investigating and responding to all customer issues escalated by our technical support team
  • Providing guidance and detailed documentation to resolve them
  • Troubleshooting and reproducing issues in production and non-production environments

Position Requirements Include:

  • 3+ years industry experience in software development
  • 1+ years as a L3 support or Sustaining Engineer
  • 1+ years of experience working with US-based customer-base
  • Experience with scripting languages
  • Experience in developing, testing, debugging, and profiling code
  • Working knowledge of Java/Ruby (or similar frameworks)

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