Remote Lab Content Engineer in Raleigh

Location: North Carolina

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 12, 2021

This job expires in: 14 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A human resources software developer has a current position open for a Remote Lab Content Engineer in Raleigh.

Candidates will be responsible for the following:

  • Responding to and resolving tickets in a timely manner utilizing the Zendesk Support Software
  • Building and maintaining Microsoft Official Curriculum and Microsoft Community courses within provided timeframe
  • Building requests and tasks will be provided and managed by Lab Operations Team Manager Lead

Required Skills:

  • Opportunities may involve traveling to company events
  • Ability to multi-task and prioritize
  • Clear and professional communication skills – both written and verbal
  • Familiarity with many different technologies in the Windows and Linux families
  • Familiarity with major cloud provider platforms (Azure/AWS/Google)
  • Strong ability to troubleshoot using many different resources including web searches

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