Job is Expired
Location: Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Washington, Wisconsin
Compensation: Salary
Staff Reviewed: Mon, Jan 23, 2023
Job Summary
A monitoring software technology company has a current position open for a Remote Large Enterprise Customer Success Manager.
Candidates will be responsible for the following:
- Being responsible for achieving churn and growth quotas
- Spending time coaching, counseling and mentoring Customer Success Managers
- Leading your team across a portfolio of assigned accounts
Qualifications Include:
- Demonstrated desire for continuous learning and improvement
- 1+ years of experience leading customer-facing teams
- 5+ years of post-sales experience with consistent track record of exceeding retention/churn quotas
- A deep understanding of complex B2B SaaS/Software
- Strong empathy and relationship-building skills, particularly with Enterprise customers
- Enthusiastic and creative leader with the ability to inspire others
