Job Summary
A biotechnology company is in need of a Remote LCMS Instruments Technical Phone Support Engineer.
Candidates will be responsible for the following:
- Providing phone support in problem solving and technical support for our customers
- Assisting in providing additional sales support for the LC/LCMS and related products and solutions
- Using your knowledge/expertise to deliver quality and timely responses to our customer requests
Qualifications for this position include:
- Travel 25% of the Time
- Bachelor of Science Degree in Chemistry, Biochemistry, Biology, Microbiology or equivalent
- Logical troubleshooting skills and strong software knowledge
- 5+ years relevant experience with LC or LCMS technologies