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Remote Lead Distributed Systems Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 04, 2019
Job Category: Consulting, Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A software management company is filling a position for a Remote Lead Distributed Systems Support Engineer.

Must be able to:

  • Resolve customer incidents and questions expediently
  • Provide expert direction and counsel on questions of functionality, performance, scale
  • Tackle particularly challenging customer technical issues

Qualifications Include:

  • Provide patience, empathy, and positive communication in person
  • BA/BS/MS in Computer Science or equivalent experience
  • 5 years experience in a customer support role
  • Proven ability to troubleshoot and identify root cause in both client applications and database operations
  • Ability to troubleshoot database queries written in Java, Scala, Python, Go, C#, etc
  • All other requirements listed on the job lead

COMPLETE JOB DESCRIPTION

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