Remote Lead Healthcare Customer Service Specialist

Job Summary

A hospital and healthcare company is filling a position for a Remote Lead Healthcare Customer Service Specialist.

Individual must be able to fulfill the following responsibilities:

• Serve as a subject matter expert for the Customer Service team
• Assist in setting and maintaining department standards set forth by manager
• Ensure staff are appropriately trained and held accountable for achieving standards and goals

Must meet the following requirements for consideration:

• High School diploma required
• Two (2) years customer service management experience required
• Ability to prioritize and manage multiple projects
• Excellent customer service skills
• Strong analytical and problem-solving skills with attention to detail
• Solid ability to learn new technologies