Remote Lead Service Asset and Configuration Management Business Analyst

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 11, 2020

This job expires in 10 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An information technology company needs applicants for an opening for a Remote Lead Service Asset and Configuration Management Business Analyst.

Core Responsibilities of this position include:

  • Work with Process Owners, Change Managers, Service Managers, IT leads, Field Services and customer management
  • Ensure compliance of client specific asset lifecycle management requirements
  • Leads a team to ensure all assets under management are properly controlled

Applicants must meet the following qualifications:

  • Bachelor's degree in business, computer science, engineering or related technical discipline (equivalent experience acceptable)
  • ITIL v3 Foundation certification
  • Must be US citizen – supporting US government clients. Ability to obtain DoD Secret clearance required, active Secret clearance highly desired
  • ServiceNow experience; Remedy or other ITOM platform experience in addition is a plus
  • Strong understanding of Enterprise IT Infrastructure technologies and End User technologies