Job Summary
A staffing firm is searching for a person to fill their position for a Remote Leave of Absence Case Management HR Assistant in Modesto.
Individual must be able to fulfill the following responsibilities:
- Take ownership of employee contacts
- Serve as the first point of contact for leave, disability, and accommodation related questions
- Receive queries via phone, email or chat and log contacts into the shared service case management system
Position Requirements Include:
- 1 year of Leave and/or Accommodations experience
- Basic US legislation Leave of Absence and Accommodations knowledge
- 4 years of Case/Claims Management or equivalent experience
- Previous experience working in a virtual environment
- Previous HR experience
- Proven ability to manage customer contacts in a fast paced environment
