Job Summary

An internet company needs applicants for an opening for a Remote Legal Support Trust and Safety Senior Manager.

Core Responsibilities of this position include:

• Building processes and policies to permit efficient and compliant handling of legal requests
• Influencing product teams to build and improve tools to drive improvements and increase efficiencies
• Providing leadership, guidance, and career development to a team of Legal Operations investigators

Qualifications Include:

• 8+ years experience in a Trust & Safety or customer support role at an Internet service provider
• 4+ years experience managing a team effectively with a strong desire to help others learn and grow
• 2+ years experience managing a largely remote team
• Experience working with law enforcement and legal requests for customer information
• Experience in assessing, analyzing and resolving issues, and distilling into communication
• Strong communication skills across technical and non-technical audiences