VirtualVocations - Remote Jobs Virtual Vocations Logo
Advanced Search

Remote Level 1 Technology Customer Support Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Sat, Sep 12, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A startup is in need of a Remote Level 1 Technology Customer Support Representative.

Core Responsibilities Include:

  • Handling product and technical requests
  • Effectively troubleshooting each customer’s support issues
  • Providing customers with regular updates regarding their support tickets

Position Requirements Include:

  • 6-12 months of experience in Customer Support supporting SaaS enterprise software
  • Ability to explain complex technical concepts
  • Demonstrated experience using product documentation to provide product support
  • Ability to handle and prioritize a portfolio of tickets
  • Experience effectively escalating complex technical issues

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

Wikipedia Wikipedia URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!