Job Summary
A staffing agency is searching for a person to fill their position for a Remote Level 2 Production Support Engineer in Portland.
Individual must be able to fulfill the following responsibilities:
- Monitoring apps in production
- Investigating any unexpected behavior of apps
- Taking calls from both external customers and development teams
Qualifications for this position include:
- Experience with production/application support
- Experience working in a cloud environment (GCP or AWS)
- Strong customer service skills
- Proficiency with SQL
- Ability to troubleshoot application issues
- Ability to participate in on call rotation 24 x 7 x 2 weeks