Remote Licensed Customer Service Agent in Wilmington

Job ID: Available for Members

Location: Delaware

Compensation: Hourly

Staff Reviewed: Mon, Jun 17, 2019

Job Category: Customer Service, Insurance

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A staffing firm has a current position open for a Remote Licensed Customer Service Agent in Wilmington.

Candidates will be responsible for the following:

  • Answering inbound phone calls regarding a customer's account
  • Making outbound calls to follow up on customers
  • Resolving your customer issues quickly in a fast paced environment

Required Skills:

  • 1 year of call center experience
  • 2 years' of customer service experience
  • Performance based metrics understanding
  • Computer proficiency with applications
  • Confidence in your self -motivation techniques
  • Ability to troubleshoot basic technical issues