Remote Licensed Customer Service Representative in Northbrook

Location: Illinois

Compensation: Hourly

Staff Reviewed: Wed, Mar 31, 2021

This job expires in: 20 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A publicly-held property and casualty insurance provider has a current position open for a Remote Licensed Customer Service Representative in Northbrook.

Core Responsibilities Include:

  • Supporting customers by delivering personalized experience
  • Ensuring first call resolution and customer satisfaction on all transactions
  • Providing Solutions by resolving customer’s inquiries

Qualifications for this position include:

  • Pass a Property and Casualty license state exam within 3 weeks of start date
  • Current Property and Casualty license
  • 1-2 years customer service experience
  • High School diploma or GED required
  • Thorough knowledge of Microsoft Outlook
  • Adaptability to new techniques, talk paths and performance standards

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