Job Summary
A publicly-held property and casualty insurance provider has a current position open for a Remote Licensed Customer Service Representative in Northbrook.
Core Responsibilities Include:
- Supporting customers by delivering personalized experience
- Ensuring first call resolution and customer satisfaction on all transactions
- Providing Solutions by resolving customer’s inquiries
Qualifications for this position include:
- Pass a Property and Casualty license state exam within 3 weeks of start date
- Current Property and Casualty license
- 1-2 years customer service experience
- High School diploma or GED required
- Thorough knowledge of Microsoft Outlook
- Adaptability to new techniques, talk paths and performance standards
