Job Summary
An insurance company is seeking a Remote Licensed Insurance Call Center Trainer.
Candidates will be responsible for the following:
- Providing a motivational learning environment and experience to agents
- Measuring agent performance against standards to ensure program effectiveness
- Consistently reviewing and improving our insurance training platform
Position Requirements Include:
- Must be Property & Casualty and/or Life Licensed
- 5+ years of experience in the insurances industry teaching or training in a classroom environment
- Knowledge of insurance business and terminology
- Exceptional interpersonal and communication skills
- Working knowledge of Microsoft Office, including Outlook, Excel, Word, and PowerPoint
- Possess practical conflict resolution skills (both customer and agent conflict)