Job Summary

A business process outsourcing company has an open position for a Remote Licensed Personal Lines Representative in Richmond.

Core Responsibilities Include:

• Provide excellent customer service through active listening
• Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
• Handle and carefully respond to all military (including family) customer inquiries

Qualifications Include:

• Ability to consistently meet schedule requirements
• Ability to read, analyze, and interpret verbal and written instructions
• High school diploma or GED required