Job Summary
An omnichannel customer experience management and business process outsourcing company is filling a position for a Remote Licensed Property and Casualty Insurance Representative in Columbia.
Core Responsibilities of this position include:
- Handling and carefully responding to all customer inquiries by building excellent rapport and confidence, identifying their needs, and taking strategic action in a timely manner
- Providing excellent customer service through active listening on every interaction
- Troubleshooting and resolving customer issues through the use of desktop applications
Qualifications Include:
- High School Graduate or GED
- Demonstrated logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Ability to type 25 wpm
- A track record of predictable and reliable attendance