Remote Licensed Property & Casualty Agent

Job Summary

Providing expert guidance on personal lines insurance products, the full-time Remote Licensed Property & Casualty Agent will assist members with inquiries related to quotes, policy changes, and billing while working remotely in a service-focused, non-sales role.

Key responsibilities

• Engage with members through various communication channels to assist with insurance-related inquiries and transactions
• Build rapport and trust with members by understanding their needs and providing accurate solutions
• Collaborate with insurance carriers and internal teams to resolve issues and ensure compliance with regulations

Required qualifications

• High School diploma or GED required; some college degree preferred
• At least 6 months of customer service experience required, with contact center experience as a plus
• Must have an Active Property & Casualty or Personal Lines license
• Typing speed of 20 WPM with 90% accuracy
• Solid understanding of insurance compliance and regulatory standards