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Remote Life Insurance Customer Care Director

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Sat, Apr 30, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Some College

Job Summary

A life insurance company has an open position for a Remote Life Insurance Customer Care Director.

Must be able to:

  • Contribute to the evaluation of business processes
  • Lead talent acquisition
  • Leverage data to understand Customer Care performance

Qualifications for this position include:

  • 3- 5 years of contact center leadership experience
  • Experience in contact center in financial, insurance, technology preferred
  • Experience with ServiceNow and/or Genesys preferred

COMPLETE JOB DESCRIPTION

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