Remote Life Insurance Customer Care Director

Location: Nationwide

Compensation: Salary

Staff Reviewed: Sat, Apr 30, 2022

This job expires in: 14 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A life insurance company has an open position for a Remote Life Insurance Customer Care Director.

Must be able to:

Contribute to the evaluation of business processes
Lead talent acquisition
Leverage data to understand Customer Care performance

Qualifications for this position include:

3- 5 years of contact center leadership experience
Experience in contact center in financial, insurance, technology preferred
Experience with ServiceNow and/or Genesys preferred

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Remote Life Insurance Customer Care Director

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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