Job Summary
A life insurance company has a current position open for a Remote Life Insurance Customer Engagement Specialist.
Individual must be able to fulfill the following responsibilities:
- Work to engage customers through various outbound communication mediums
- Make outbound calls to customers who have requested to cancel policies
- Be an advocate for the customer
Must meet the following requirements for consideration:
- Excited by a customer facing role
- 1-2 years experience in customer support, customer success, operations, or related role
- Possess a Life Insurance license or willingness to get licensed
- Proficiency working with Salesforce or equivalent support/help desk software
- Strong intellectual curiosity and drive to solve problems
- Excellent time management and prioritization necessary to balance all responsibilities
