Job Summary

A cloud communications platform as a service company has an open position for a Remote Lifecycle Marketing Manager.

Must be able to:

• Represent the voice of the customer and advocate for the customer experience throughout their lifecycle
• Design and thoughtfully execute customer campaigns and nurture programs
• Express yourself and your program plans and results in detail, with thoughtful hypotheses and rich data analysis

Required Skills:

• 5+ years in a Lifecycle Marketing, Email Marketing, or Marketing Operations role for a B2B brand
• Strong analytical skills for robust data-driven decision making, continuous optimization, etc
• A passion for understanding customer needs, challenges, development styles, and buyer and user personas
• A solid understanding of what activation, engagement, and upsell metrics are
• A strong command of email automation platforms and customer-engagement tools
• Impeccable attention to detail, and ability to balance multiple projects simultaneously