Job Summary
A lighting retailer has a current position open for a Remote Lighting Solutions Customer Retention Specialist in Chatsworth.
Core Responsibilities of this position include:
- Preventing customer returns and ensuring customer retention
- Handling incoming customer service inquiry calls
- Making product suggestions
Applicants must meet the following qualifications:
- Excellent verbal and written communication skills in English
- Minimum of 1 years of customer service experience or retail background
- Able to navigate through programs and windows
- Excellent typing and data entry skills
