Job Summary
A regional bank and financial services company needs applicants for an opening for a Remote Loan Consumer Client Services Lead Specialist in Amherst.
Core Responsibilities Include:
- Performing accurate loan transactions including account research and loan maintenance
- Performing careful and timely review of various reports to alleviate potential customer issues
- Actively seeking opportunities to improve process efficiency, quality and the client experience
Skills and Requirements Include:
- Initial four to six weeks of on site training
- Ability to establish and maintain effective working relationships among team members/partners
- High School, some college
- Must demonstrate proven, outstanding customer service skills
- Experience working in an production based environment
- Ability to use standard office equipment; MS Office products
