Remote Loan Servicing Customer Support Specialist in Vernon Hills

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Thu, Oct 22, 2020

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency has a current position open for a Remote Loan Servicing Customer Support Specialist in Vernon Hills.

Core Responsibilities Include:

  • Answer complex customer inquiries
  • Answer inbound ACD (automatic call distributor) telephone calls daily

Required Skills:

  • Maintain knowledge base of current practices, procedures, and policies for each Private Label client
  • Ability to answer complex customer inquiries
  • Ability to communicate and support total quality initiatives