Remote Loan Servicing Customer Support Specialist in Vernon Hills

Job Summary

A staffing agency has a current position open for a Remote Loan Servicing Customer Support Specialist in Vernon Hills.

Core Responsibilities Include:

• Answer complex customer inquiries
• Answer inbound ACD (automatic call distributor) telephone calls daily

Required Skills:

• Maintain knowledge base of current practices, procedures, and policies for each Private Label client
• Ability to answer complex customer inquiries
• Ability to communicate and support total quality initiatives