Job Summary
A staffing company has an open position for a Remote Logistics Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Handle inbound and outbound phone calls
- Respond to inquiries in several environments
- Help resolve shipping issues
Must meet the following requirements for consideration:
- 1 year of call center experience
- 2 years' of customer service experience
- Performance based metrics understanding
- Computer proficiency
- Able to research and grasp technical information while talking with customers
- Home office, internet and computer requirements as outlined by company