Job Summary
A provider of customer service and sales staffing solutions has a current position open for a Remote Logistics Customer Service Representative in Chicago.
Candidates will be responsible for the following:
- Ensuring pickups and deliveries are on schedule as it relates to orders placed
- Handling a high volume of inbound and outbound phone calls
- Building customer relationships all across the country
Applicants must meet the following qualifications:
- 1 year of call center experience
- Performance based metrics understanding
- Computer proficiency
- Able to effectively tailor communication and style to different audiences
- Able to self manage and work independently in a fast-paced, constantly changing environment
- Able to research and grasp technical information across multiple tools while talking with customers
