Remote Logistics Customer Service Representative in Chicago

Location: Illinois

Compensation: Hourly

Staff Reviewed: Wed, Sep 16, 2020

This job expires in 24 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A business process solution company has a current position open for a Remote Logistics Customer Service Representative in Chicago.

Individual must be able to fulfill the following responsibilities:

  • Handle a high volume of inbound and outbound phone calls
  • Help resolve shipping issues with a high level of professionalism
  • Engage with cross-functional partners to identify and resolve product bugs/issues

Qualifications for this position include:

  • 1 year of call center experience
  • Computer proficiency
  • Performance based metrics understanding
  • Able to effectively tailor communication and style to different audiences
  • Able to self manage and work independently in a fast-paced, constantly changing environment