Job Summary
An insurance and financial services company needs applicants for an opening for a Remote Long Term Care Insurance Case Manager in Omaha.
Individual must be able to fulfill the following responsibilities:
- Review and verify the accuracy and completeness of applications to include premium handling
- Handle and prioritize multiple concurrent tasks
- Support producers and underwriting staff on new business applications by gathering, processing, and entering information
Qualifications for this position include:
- Experience working in customer service, ability to collaborate with internal and external clients to find the best solution possible
- Experience in key job functions, systems and product knowledge; takes full end to end ownership of assigned work load
- Proven ability to build and maintain relationships with customers through effective written and verbal communication
- Strong drive for results, problem solving skills and attention to detail
- Experience handling escalated situations and using sound judgment for exceptional handling
