Job Summary
A mortgage lending company is in need of a Remote Loss Mitigation Supervisor.
Core Responsibilities of this position include:
- Assisting in the development and maintenance of the default policies and procedures and operating manual(s) required for functions within responsibility area compliant with CFPB, State, GSE, and GNMA requirements and regulations
- Ensuring staff protects the privacy of the mortgagor(s) through strict enforcement of procedures on Non-Public Information (NPI) standards
- Maintaining and documenting MSP loss mitigation workstations
Applicants must meet the following qualifications:
- Ability to direct and motivate supervisory staff
- Proven strong understanding of the mortgage servicing process and industry
- Working knowledge of RESPA, TILA, FDCPA, GLBA, UDAAP, state licensing regulations, and any other pertinent regulations
- Experience with MSP mortgage servicing system and mortgage terminology
- Ability to cnduct annual performance appraisals for direct reports and approve performance reviews for subordinate staff
- Bachelor’s Degree in business related field or a combination of education and experience
