Job Summary
A content marketing agency is searching for a person to fill their position for a Remote Marketing Customer Success Manager.
Must be able to:
- Serve as the proactive main point of contact for all clients on your team
- Coordinate across team members to ensure that customer needs are proactively met
- Manage clients throughout the customer journey from onboarding to retaining, upselling, reonboarding them
Skills and Requirements Include:
- You hold the customer experience as your North Star
- You love collaborating with customers and team members to help them reach their full potential
- You are detail oriented and process driven
- You have a growth mindset and are infinitely curious
- You enjoy being an early member of a new team, building out process, addressing areas of opportunity and giving feedback
