Remote Marketing Customer Support Specialist

Job Summary

A marketing company is in need of a Remote Marketing Customer Support Specialist.

Core Responsibilities Include:

• Escalating bugs to our customer technical support team
• Participating in writing excellent help documentation

Qualifications Include:

• You thrive in fast-paced environments
• At least one year of experience providing live chat customer support for a software/SaaS platform (or equivalent)
• You can translate technical ideas for non-technical audiences
• Multiple chats and calls happening at once doesn't make you sweat