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Remote Marketing Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Mar 02, 2023
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer, 100% Virtual Company
Career Level: Experienced
Education Level: Bachelors

Job Summary

A marketing company is in need of a Remote Marketing Customer Support Specialist.

Core Responsibilities Include:

  • Escalating bugs to our customer technical support team
  • Participating in writing excellent help documentation

Qualifications Include:

  • You thrive in fast-paced environments
  • At least one year of experience providing live chat customer support for a software/SaaS platform (or equivalent)
  • You can translate technical ideas for non-technical audiences
  • Multiple chats and calls happening at once doesn't make you sweat

COMPLETE JOB DESCRIPTION

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