Job Summary

A company that provides business outsourcing services is in need of a Remote Marketing Industry Customer Service Representative.

Core Responsibilities of this position include:

• Assisting customers through the redemption of rebates and rewards
• Providing an efficient and high quality experience for customers, upholding a professional demeanor in difficult situations
• Documenting complete and accurate information for each customer call

Qualifications Include:

• Must reside in areas of Fort Worth/Dallas, TX or Quad Cities, IL
• High school diploma or equivalent
• Proven longevity in past employment
• Committed to excellent attendance, and able to work M-F 10:30 AM - 7:00 PM
• Ability to adhere to a set schedule with flexibility to work extra hours or a modified work schedule to meet business needs
• Ability to use resources and technology tools to assist customers with questions, and to stay up-to-date on program information