Remote Mass Spectrometry Product Field Service Manager in the San Francisco Area

Job Summary

A biotechnology company needs applicants for an opening for a Remote Mass Spectrometry Product Field Service Manager in the San Francisco Area.

Core Responsibilities of this position include:

• Building, developing, and managing a new team of field service engineers and field application specialists
• Recruiting and hiring new field service engineer and field application specialist professionals to ensure appropriate resourcing to meet service objectives
• Leading the service team to ensure timely and quality support to the customers to meet the customer expectations and the service level agreements

Required Skills:

• Willingness and ability to travel
• Bachelor's degree with or equivalent combination of education and experience
• Minimum 3 years of relevant industry experience
• Proven track record of leading field service and support in In Vitro Diagnostics, Life Sciences, or Medical Device markets
• Experience in working with complex clinical laboratory equipment in a service or product management capacity
• Excellent leadership skills