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Remote Media Customer Support Specialist

Job is Expired
Location: Alabama, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, U.S. Virgin Islands, Vermont, Virginia, Washington, Wisconsin, Wyoming
Compensation: Salary
Staff Reviewed: Fri, Aug 12, 2022
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A media company has a current position open for a Remote Media Customer Support Specialist.

Must be able to:

  • Escalate advanced customer cases
  • Manage customer tickets within our case queue

Must meet the following requirements for consideration:

  • 1-2 years of experience in a customer support role
  • Familiarity with Zendesk, Slack, Excel, Outlook, or similar
  • The ability and desire to work in a fast-paced challenging environment

COMPLETE JOB DESCRIPTION

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