Remote Medicaid Customer Service Agent

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Aug 24, 2020

This job expires in 5 days

Job Category: Customer Service

Remote Level: 100% Remote

Employment Status: Temporary, Independent Contractor

Employer Type: Employer

Career Level: Entry Level

Education Level: Bachelors

Job Summary

A technology service and digital transformation consulting firm has a current position open for a Remote Medicaid Customer Service Agent.

Must be able to:

  • Make outbound phone calls to our members and prescribers
  • Utilize multiple software systems to complete Medicare Enrollment case reviews
  • Meet or exceed government mandated timelines

Must meet the following requirements for consideration:

  • High School Diploma or GED required
  • Six months of PBM/pharmaceutical related work strongly desired
  • Proficient in navigation of multiple computer applications
  • Ability to effectively communicate with members and prescribers