Remote Medical Call Center Rep

Job Summary

A company is looking for a Call Center Representative for a Medical Answering Service, working remotely.

Key Responsibilities

• Handle inbound calls and provide exceptional customer service while adhering to service level agreements
• Understand caller needs and contact appropriate physicians to address inquiries
• Document caller information accurately and maintain confidentiality at all times

Required Qualifications

• High School Diploma or GED is required
• Six months of call center or customer service experience is preferred
• Basic healthcare knowledge is preferred
• Fluency in Spanish is preferred