Job Summary
A healthcare company has a current position open for a Remote Medical Customer Experience Representative.
Must be able to:
- Support Inbound/Outbound phone calls from Members or Providers on routine or simple issues
- Conduct varies surveys related to health assessments and member satisfaction
- Accurately document pertinent details related to Member or Provider calls
Qualifications for this position include:
- HS Diploma or equivalent combination of education and experience
- 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment
- Associate’s Degree or equivalent combination of education and experience preferred
