Remote Medical Customer Service Rep

Job Summary

A company is looking for a Remote Medical Customer Service Representative.

Key Responsibilities

• Handle high volume inbound and outbound calls as needed
• Provide accurate information to patients and healthcare providers regarding applications
• Follow call scripts and company policies while ensuring a positive customer experience

Required Qualifications

• Minimum of 1 year recent experience in a call center
• High School Diploma or equivalent
• Quiet workstation with high-speed internet access
• Basic computer proficiency, including typing and data entry
• Ability to multitask between several internal system programs