Remote Medical Customer Service Rep.
Job Summary
Seeking a dedicated Remote Medical Customer Service Rep., the part-time position will manage high-volume inbound and outbound calls, provide accurate information to patients and healthcare providers, and ensure an effortless customer experience while working remotely.
Key responsibilities
- Handle high volume inbound calls and make outbound calls as needed
- Provide accurate information and status updates to patients and healthcare providers
- Assist callers with next steps and follow-up actions while adhering to company policies
Required qualifications
- Minimum of 1 year recent experience in a call center environment
- Ability to pick up equipment in Irving, TX
- Proficient in multitasking and using dual monitors
- Access to a quiet workstation with high-speed internet and modem
- Basic computer proficiency, including typing and data entry skills
Complete Job Description
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