Remote Medical Customer Service Rep
Job Summary
To support a Fortune 500 pharmaceutical client, the part-time hourly Remote Medical Customer Service Rep will manage high-volume inbound and outbound calls, providing accurate information and assistance to patients and healthcare providers while working remotely.
Key responsibilities
- Handle high-volume inbound and outbound calls to assist patients and healthcare providers
- Provide accurate information regarding applications and follow up with callers on next steps
- Multitask across several internal systems while adhering to company policies and procedures
Required qualifications
- Minimum of 1 year of recent experience in a call center environment
- Ability to pick up equipment in Irving, TX
- Proficient in using dual monitors and navigating multiple systems
- Access to a quiet workstation with high-speed internet and modem
- Basic computer proficiency, including typing and data entry skills
Complete Job Description
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