Remote Medical Customer Service Representative
Job Summary
Seeking experienced customer service professionals, the part-time Remote Medical Customer Service Representative will manage high volumes of inbound and outbound calls, providing support to patients and healthcare providers while working remotely with flexible hours.
Key responsibilities
- Manage a high volume of inbound customer calls and make outbound calls as needed
- Provide accurate information regarding programs, applications, and services to patients and healthcare providers
- Guide callers through next steps and available resources while maintaining compliance with company policies
Required qualifications
- Minimum 1 year of recent call center experience
- Ability to multitask efficiently in a fast-paced environment
- Comfortable working with dual monitors and multiple systems
- Strong attention to detail and accuracy
- Must be available to pick up company-provided equipment in Irving, TX
Complete Job Description
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