Remote Medical Customer Service Representative

Job is Expired

Location: Oregon, Washington

Compensation: To Be Discussed

Staff Reviewed: Sun, Jun 06, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An insurance provider is seeking a Remote Medical Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

  • Answer claim benefit questions from callers on both group and individual products
  • Provide solutions to problems, confirm eligibility, explain benefits and/or plan coverage
  • Provide accurate information in a professional manner

Must meet the following requirements for consideration:

  • Ability to repeatedly analyze situations, communicate effectively, in a fast paced environment that includes dealing with angry people
  • High school diploma or equivalent
  • Claim processing experience or prior customer service experience or other related experience
  • Good analytical, problem solving and decision-making skills
  • 10-key proficiency of 105 spm net on a computer numeric keypad

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