Remote Medical Enterprise Associate Customer Success Manager

Job Summary

A healthcare company has a current position open for a Remote Medical Enterprise Associate Customer Success Manager.

Core Responsibilities of this position include:

• Ensuring the complete post-sale success and satisfaction of a portfolio of customers
• Establishing yourself as a trusted advisor and business partner
• Assisting with complex and business critical issues while driving a cycle of continuous improvement

Required Skills:

• 3 - 4 years in Professional Services, Sales, Customer Support, or Account Management, or in healthcare revenue cycle
• Proven ability to influence both customers and internal stakeholders
• Proven ability to manage and prioritize multiple projects while paying strict attention to detail
• Excellent listening skills and use of discovery questions
• Strong communication skills, both written and verbal
• Basic analytical skills and comfort working with data