Job Summary

A healthcare company has an open position for a Remote Medical Patient Accounts Customer Services Representative.

Core Responsibilities of this position include:

• handling a variety of customer service calls
• Resolve patient questions and problems regarding patient accounts, payments, and services
• Review explanation of benefit (EOB) documentation and notate accounts on collection activity

Applicants must meet the following qualifications:

• High school diploma or equivalent
• 1 year experience in customer service and/or call center industry
• OR equivalent combination of education and experience
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others
• Demonstrate proficiency in Microsoft Office products and Internet navigation
• Ability to provide outstanding customer service