Remote Medical Receptionist

Job Summary

Supporting the VA Puget Sound Healthcare System, the full-time Remote Medical Receptionist will manage appointment scheduling, process consult intake, and serve as a primary contact for patients and staff in a remote work environment.

Key responsibilities

• Manage appointment scheduling and maintain calendars for clinics and units
• Process consult intake, schedule appointments, and maintain electronic waitlists
• Serve as the first point of contact for patients, families, and staff, addressing inquiries and resolving concerns

Required qualifications

• High School diploma or GED equivalent
• Minimum typing speed of 50 words per minute
• Basic computer proficiency, including Microsoft Office applications
• Minimum 6 months of customer service experience in a medical or healthcare setting
• Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential