Remote Medical Scheduling Specialist

Job Summary

Supporting scheduling functions across various healthcare facilities, the full-time Remote Medical Scheduling Specialist will manage patient appointment scheduling, assist with patient inquiries, and ensure accurate communication with clinical staff through centralized call center operations.

Key responsibilities

• Completes accurate patient appointment scheduling across multiple clinics
• Receives and addresses scheduling needs through various communication channels, including phone and email
• Verifies patient demographics and insurance information while maintaining compliance with organizational policies

Required qualifications

• H.S. Diploma or GED required
• Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred
• 1-3 years of experience in scheduling, operations, or healthcare administration required
• 1-3 years of experience in physician/provider scheduling or call center operations
• Proficiency in scheduling software and EMR systems