Job Summary
A business services and consulting firm needs applicants for an opening for a Remote Medical Service Coordinator.
Core Responsibilities Include:
- Maintaining constant awareness of service level and queue status to meet contractual requirements
- Identifying potential behavioral health situations and following contract specific protocol to assist callers
Applicants must meet the following qualifications:
- High School Diploma or GED
- 1 year of clearly defined customer service experience
- Intermediate keyboarding and computer skills including Microsoft Office
- Strong verbal and written communication skills
- Exceptional professional etiquette and interpersonal skills
- Analytical ability and attention to detail
