Job Summary

A medical supply company is searching for a person to fill their position for a Remote Medical Supplies Customer Service Representative.

Must be able to:

• Provide timely and accurate information to customers regarding their order status and/or product information requests
• Process customer returns according to established department policies and procedures
• Work closely with the Medical Billing department to resolve disputed Billing charges

Required Skills:

• High School Diploma or general education degree (GED)
• 1+ years medical industry or call center/customer service experience
• Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools
• Ability to calculate figures and amounts
• Ability to solve practical problems and deal with a variety of variables
• Knowledge of Microsoft Office Applications