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Remote Medical Support Representative I

Job is Expired
Location: Florida, Idaho, Indiana
Compensation: To Be Discussed
Staff Reviewed: Thu, Feb 11, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Entry Level, Experienced

Job Summary

A medical research company has a current position open for a Remote Medical Support Representative I.

Candidates will be responsible for the following:

  • Verifying hardware requirements and performs software installations
  • Answering incoming calls, emails follow-ups, call-backs
  • Answering entry to intermediate level customer questions and performing basic troubleshooting on physical layer issues

Qualifications for this position include:

  • Technical troubleshooting and/or help desk experience
  • 1 - 3 years of technical troubleshooting and/or help desk experience
  • 1 - 3 years of experience working in a technical support environment
  • Experience working in a technical support environment
  • 1 - 3 years of experience working in a customer service environment
  • Proficiency in MS Excel and other MS Office applications

COMPLETE JOB DESCRIPTION

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