Remote Medicare Broker Support Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 08, 2020

This job expires in 13 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency has an open position for a Remote Medicare Broker Support Representative.

Core Responsibilities of this position include:

  • Responding to inbound calls, voicemails and emails from brokers seeking assistance
  • Resolving broker issues by researching causes and working with internal departments
  • Exercising discretion and judgment in prioritizing requests

Qualifications Include:

  • 3+ years previous Broker Support experience or Medicare Member Service experience
  • Excellent verbal and written communication skills  
  • Detail oriented and able to work independently in a fast-changing environment  
  • Strong understanding of Medicare and healthcare operations